V15.5 is Near. Get your Hands on the Release Candidate

Thousands of our users and partners tried out V15.5 BETA, and we’re now making the Release Candidate available. The main new feature of v15.5 is the introduction of the Web Client, which has been very well received, and many of the improvements of this RC are focused on the Web … [+]

The post V15.5 is Near. Get your Hands on the Release Candidate appeared first on 3CX.

Source: https://www.3cx.com/blog/releases/web-client-release-candidate/

It’s A Deal, Genband and Sonus Merge

Last Wednesday, I broke the news that Sonus and Genband are getting hitched. Today the announcement came out to make it official.

Why does this feel so much like the Nokia-Siemens deal to me? Why is this feeling like some jobs are going to be lost? Why most of all does this feel like customers are going to be the ones hurt near term while the companies put their teams together?

When mergers happen things don’t stay the same. Ever. Integration. Consolidation of platforms. Integration of teams. Even billing and payment systems all get tossed up in the air. The teams that are in charge of combining the company are often the ones who survive, but if you’re a head of something, figure that it’s either you or someone else that’s going to be the person with the job.

If you’re a customer, it’s never smooth sailing. All of a sudden your sales rep is gone. The Sales Engineer is busy explaining things internally about why this is that way vs. the other way. Then all of a sudden they’re gone…it’s no fun.

If you were considering Genband, Kandy or Sonus, maybe other solutions providers who are completely stable and not in the middle muddle of merger hell are a better option…..because when the dust settles, this will all still be a mess.

Source: http://andyabramson.blogs.com/voipwatch/2017/05/its-a-deal-genband-and-sonus-merge.html

SMS Wars Are About to Start

Sooner or later its going to happen. Just like we saw pricing wars in voice years ago, SMS has remained a very lucrative market for mobile operators. But with the arrival of companies like mBlox, Mach, Syniverse we saw the first wave of non telco sellers of SMS and MMS services. And then we saw the arrival of Twilio, Nexmo, BICS and a handful of others who began selling SMS and MMS as a CPaaS (Communications Platform as A Service) and that further leveled the playing field.

But what if someone created a multi-service offering that allowed the users to on the fly change to the best priced service provider for the different uses of SMS/MMS? 

If some company did that, then a white labeled solution could be offered. The functions that could be offered from multiple service providers would be offering access to SMS or MMS powered apps. Think about it, today I’m using a combination of Twilio and Zapier or IFTTT to send notifications to support low level functions like telling people I landed when I’m flying or a package arrived (SMS arrival notifications). When I place an order and the verification comes to my inbox and bang, since my Zapier account monitors my inbox when certain key words are mentioned in an email, I get sent an SMS notification. 

But this could go farther. Things like multi-factor authentication can use a multiple services to send SMS, MMS or in app notification all reducing the risk of security breaches at one. This is also an ideal solution for multi-country operating companies who are using SMS or UDID to send messages related to package or transport tracking.

Someone will come along and crack the market open, and that will be a near term rival to Twilio and Nexmo….



Source: http://andyabramson.blogs.com/voipwatch/2017/05/sms-wars-are-about-to-start.html

The Comunicano for Friday May 19 2017


MAY 19 – ISSUE #87
Andy Abramson
Google I/O, which provided a month’s worth of news in a few days with all the new and updated efforts from the Mountain View giant is over. ZD Net and Axios both have concise wrap ups for those who are interested. The really impactful news though comes from the FCC who, as expected, is rolling back Net Neutrality. The effects we’ll start to see will come from the telcos and the cable guys who control the pipes. 
As for today, May 19th, it’s a day from 1974 I’ll always remember. That was the Sunday in Philadelphia that the Flyers would win the Stanley Cup. I was there at The Spectrum and what a day it was. It was also the day of the first ever professional box lacrosse game in Philadelphia, when the Wings debuted. If you don’t know what box lacrosse is, here’s a video that I served as a Production Assistant on back in 1974/75. (I’m actually in the far background at the 16:51 mark of the video). That was in the era when I worked for the Wings, starting as the “Public Relations Assistant” at age 14. It was my first job and I learned from the best in the business, Sy Roseman. 

As a day to start a career, I couldn’t have done it any better. I still remember asking the Bruins to “leave” their locker room as the Wing’s players needed to get ready for their game. The look on Phil Esposito’s face as he first looked at me, and then my two chosen “porters” to help get the message across was one I’ll never forget. I had the Spectrum security’s own twin towers, “Slim” Elijah Hughes, all 6’-9’“ inches of him, complete with the Stevie Wonder sunglasses, and John Turner who at 6’4 265 pounds, was an NTA by day at Philly’s Simon Gratz High School, only the toughest school at the time in the city of Brotherly Love. In perfect pitch, they asked, “can we help you with your bags, boys..” and out went the Bruins…..what a day…..

So, kick back, get ready for the weekend, but first, give a read to today’s COMUNICANO.

Legal Watch

Net neutrality going down in flames as FCC votes to kill Title II rules

Apple Is Lobbying Against Your Right to Repair iPhones, New York State Records Confirm

Facebook Watch

Facebook will broadcast 20 MLB baseball games live

Facebook Messenger debuts a new look focused on improving navigation

Uber Watch

Uber launches Uber Freight, its app for long-haul trucking jobs

WebRTC Watch

Verizon May Have (Thankfully) Revolutionized Mobile Customer Service

Odds & Ends
Medium now offers audio versions of its stories for members

Telegram now lets users buy things from chatbots in its messaging app

Consumers ‘would rather chat with bots’ than customer support humans

SystemOne and Vodafone Tackle Medical Challenge with IoT

25+ Fully Remote Companies That Let You Work From Anywhere

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Carefully curated by Andy Abramson with Revue.

Source: http://andyabramson.blogs.com/voipwatch/2017/05/the-comunicano-for-friday-may-19-2017.html

Choosing Your PBX Solution: In the Cloud or On-Premise? Part 3

In the previous chapters we analyzed in detail and compared the specifics of on-premise PBX solutions and cloud-based systems. Choosing the best solution depends on many factors. The transition to cloud systems is more advanced in countries and areas in which ultra-wideband connectivity is more widespread. This is, probably, the … [+]

The post Choosing Your PBX Solution: In the Cloud or On-Premise? Part 3 appeared first on 3CX.

Source: https://www.3cx.com/blog/unified-communications/cloud-pbx-considerations/

Are Sonus and Genband Getting Hitched

Rumor has it that Sonus and Genband, two long time legacy VoIP players are getting hitched. While this has been talked about before, it seems to be gaining steam once again.

At the end of the day Genband has lots of legacy pieces and parts, and their KANDY WebRTC platform has been not much of anything at all, and a lot of their inventory has been recycled Nortel products. On the Sonus side there comes a lot of switch customer overlap, which means Sonus is hoping to bring their switches to the Genband customers. 

This is an example of two companies who have not seen profits ever and should have. Thats speaks to management or the lack of. Sonus has been growing their top line based on acquisitions like Performance Technologies and Taqua revenue, not their own home grown revenue. Genband has been doing pretty much the same.

Perhaps carriers need to look at more profitable modern VoIP homegrown infrastructure players and avoid working with companies that end up having to integrate and blend together first, before servicing them.

Source: http://andyabramson.blogs.com/voipwatch/2017/05/are-sonus-and-genband-getting-hitched.html

The COMUNICANO for Monday May 15 2017


MAY 15 – ISSUE #83
Andy Abramson
Could Y Combinator’s Sam Altman be in the running for Governor of California? As a state which has seen actors ascend to the top spot at least twice, don’t rule it out….Telco operation 8×8 adds more Reguslocations around the world…Lyft plays let’s make a deal…Those stories and more are all in today’s COMUNICANO.

Sam Altman for governor?

VoIP Watch
8×8 and Regus Expand Global Cloud Communications Partnership

Lyft Watch
Lyft and Waymo Reach Deal to Collaborate on Self-Driving Cars

Microsoft Watch
Microsoft Is Surprisingly Comfy With Its New Place In A Mobile, Apple, And Android World

Broadband Watch
AeroMobile expands globally, awaits US voice ruling

How Australia Bungled Its $36 Billion High-Speed Internet Rollout

Streaming Watch
Streaming-enabled TVs reach mainstream in US

Live sports streaming on social media gains ground

Odds & Ends
Netflix App No Longer Available For Rooted Android Phones

Licensing for the MP3 Format Used on Original iPod is Officially ‘Terminated’ as Patents Expire

How to Save Thousands of Dollars and Have Better Relationships With Your Business Infrastructure

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Carefully curated by Andy Abramson with Revue.
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Source: http://andyabramson.blogs.com/voipwatch/2017/05/the-comunicano-for-monday-may-15-2017.html